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From the Main Screen click the button corresponding to the feature you wish to modify.
Date and Time Editing
To change the current date and time of the Panasonic Voice Mail internal clock, click the Date and Time button.
The date and time in the top half of the screen is what the Voice Mail system believes the time to be. The bottom half of the screen is what you use to set the current date and time for the system. Click on the dropdown boxes to set the desired date and time then Click OK. To exit without changing click the Cancel button.
Daylight Savings Editing
The Panasonic Voice Mail system has an advanced feature that you may wish to utilise for daylight saving times. By enabling this feature you can automatically have the Voice Mail set the internal clock one hour forward at the start of daylight saving. Then set the clock back one hour at the end of the daylight saving time. To set the start and end dates for this to occur click on the Daylight Saving button.
To enable daylight saving click the box at the top of the screen next to "Enable Daylight Saving". The daylight saving settings box will be displayed. Use the drop down boxes to set the start and end date for day light saving. To disable the use of this feature, clear the box next to "Enable Daylight Saving". When you are satisfied with the setting click OK. To exit without changing click the Cancel button.
Holiday Settings
Now you can select the holiday you wish to edit by clicking on its name and clicking the Edit button or by double clicking on the name. If the name is "Empty" this means that no holiday is configured for this entry. If you wish to remove a holiday select it then click the Delete button. You will be prompted to confirm this before it is removed. The Back button takes you back to the main screen.
Holiday Setting Editing
When you edit a holiday the following screen will be displayed.
In the name field enter the name of the holiday (eg: New Years Day). Set the Day and Month field for the date you wish to have this holiday active. If you wish to have this holiday occur every year click on the "Retain Holiday Each Year" box.
Select the company greeting from the drop down box.
Select the service type for this holiday and which ports are affected. For more information on company greetings service types or ports see the on-line help.
When you are satisfied with the setting click OK. To exit without changing click the Cancel button.
Holiday Definitions:
Name: Is a label for this holiday. Eg: Christmas Day.
Day: The day of the month that this holiday will be active.
Month: The month that this holiday will be active.
Retain Holiday Each Year: Allows this holiday to be kept for each year.
Company Greeting: Selects, which of the company greetings are to be used on this day. A total of 32 different Company Greetings can be recorded.
Service: Defines how the voice mail will behave on this day. There are four service types that can be defined.
- Voice Mail Service: is a message taking service, which allows people to leave a message in a mailbox. In addition the mailbox owner performs a variety of special services by accessing the mailbox.
- Auto Attendant Service: answers incoming calls and routes the caller to the desired extension.
- Interview Service: allows a set of questions recorded in the Interview Mailbox to be announced to the caller. This service could be useful to make inquiries or to receive repair service orders. When the Interview Service is selected you will need to specify the Interview Mailbox. See Mailbox Editing for more information
Custom Service: allows you to build a sophisticated automated attendant that can provide you 24hrs a day 7 days a week telephone information service. (See Custom Service for more information).
Day/Night Modes
The Panasonic Voice Mail system has the ability to operate in two different modes. These are called Day and Night modes. Typically Day mode is used for normal business hours and Night mode is used for any other time. This allows the system to behave differently for different times of the day automatically.
Setting the Day and Night modes
To set the day and night modes click the Day/Night Modes button from the Main Screen.
Three options are given Day mode, Night mode and Automatic Day/Night switching. Select the day you wish to modify (by clicking on the tab) then click the mode you wish to use.
When selecting Automatic switching the Day Start and End times will be displayed. Set these for when you would like day mode to start and finish. When you are satisfied with the setting click OK. To exit without changing click the Cancel button.
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